Privacy Policy

Our Commitment to Your Privacy

At FrameCore Kits ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, mailing address)
• Building project details and specifications
• Payment and billing information
• Communications you send to us
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device and browser information
• IP address and location data
• Pages viewed and time spent on our site
• Referring website addresses
• Other standard web log information

How We Use Your Information

We use the information we collect to:

• Process your orders and deliver products
• Provide quotes and project consultations
• Send order confirmations and updates
• Respond to your questions and provide support
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business (shipping, payment processing, engineering services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you give us permission to share your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the information we have about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve your browsing experience
• Analyze website traffic and usage

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

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